Hi! It's Amazon's messaging assistant again.
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Help with a Kindle, Fire, or Amazon device
Messaging Assistant | Customer Service2:45 PM
Do you need help with your order status or assistance using your device?
Device help
Messaging Assistant | Customer Service
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Need a Customer Service Associate
Messaging Assistant | Customer Service
Ok, you can chat with an associate now or request a call back.
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Chat with an associate now
Messaging Assistant | Customer Service
If you have details you think would help the associate, type them here.
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Mohan has joined & will be ready to chat in just a minute.Mohan | Customer Service
Hello, My name is Mohan, Hope you are doing well, I am here to help you today.
M
2:47 PMplease send me verification that you allowed thief to deregister my device email milanar90026@yahoo.com
it was done by thief allowed by you
Mohan | Customer Service
Please wait for a moment, While i am checking this for you.
M
2:49 PMverify/and/specify you allowed thief deregister my device
Sorry, Mohan’s connection dropped. A new associate will join the chat soon
S
Simran has joined & will be ready to chat in just a minute.Simran | Customer Service
Hello, my name is Simran.
I am here to help you today.
S
2:53 PMsend email milanar90026@yahoo.com verify and specify you allowed thief deregister my accnt tdy hd 10 fire tablet
will/you/do/that?
are/u thr?
Simran | Customer Service
Yes
We never share our customer details with anyone.
S
2:57 PMi will be expecting email from amazon at milanar90026@yahoo.com
i am the customer person deregistering is thief are you sending me email verification with above details
are/u/thr?
Simran | Customer Service
Please allow me for some time to check the details for you.
S
3:00 PMthey told me via CHAT THIEF DEREGISTERED TDY 11/STG
verify and send verification re allowed thief deregistration specify in email it was thief who deregistered
send verification milanar90026@yahoo.com
Simran | Customer Service
Please allow me a moment while I check this for you.
S
3:04 PMare/u/thr?
the original registration was to milana rakhman milanarakhman@gmail.com
Sorry, Simran’s connection dropped. A new associate will join the chat soon
B
Bishal has joined & will be ready to chat in just a minute.Bishal | Customer Service
Hello my name is Bishal and i will be assisting you today.
B
3:08 PMplease email verification you allowed thief deregister fire hd10 tdy SERIAL NUMBER G001LV0411320RM6 send email to milanar90026@yahoo.com the registration email was milanarakhman@gmail.com
please hurry i'v wtd lng time
mk sure you specify that thief was allowed this deregistration
are/u sndg the email?
are/u assistg/me or/r/u/gone?
Bishal | Customer Service
Could you please elaborate the issue ?
B
3:13 PMmy hd10 stolen last night tdy 11/stg amazon allowed thief to deregister my stolen tablet ---i need email verification--you allowed thief--to deregister---my tablet ---SERIAL NUMBER G001LV0411320RM6
send email verification to milanar90026@yahoo.com was registered under milanarakhman@gmail.com
Bishal | Customer Service
Just to confirm fire tablet ?
B
3:16 PMjust to confirm you allowed thief to hv it deregistewred and are now using this for excuse to stop void all device use
verify you allowed thief not owner void device
send the email milanar90026@yahoo.com
Bishal | Customer Service
Just to confirm its the fire tablet right ?
B
3:18 PMit is hd10 fire tblet
please let me know you are sndg email--trd being on hld
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Gaurav has joined & will be ready to chat in just a minute.Gaurav | Customer Service
Hello, my name is Gaurav. Please give me a moment to review the previous correspondence.
G
3:20 PMconvewrsation outlined abv waited too long---send verification email ---immed--verify to me its being sent---u hd--me--on/hld--frvr
r/u sndg the email?
r/u sndg the/email?
!!!hllo---you/guys stole hrs frm/me
Gaurav | Customer Service
Milana, I would like to inform you that the Amazon don't allow to deregister any device. The can be deregistered by the person has the account credentials.
G
3:26 PMwrong tdy they allowed thief frm last ngt to deregister my device
i just cntctd them this afternoon to void tablet and learned they allowed thief deregister device tdy please send confirmation email verifying this
please send email you allowed thief to deregister my stolen device i hv no more time to wait on your lies r/u sendg the email?
Gaurav | Customer Service
May I know how did you know that Amazon allowed to deregister the device?
G
3:30 PMi contacted chat to void device they said they cld nt as it was deregistered tdy obviously by thief
r/u/sndg the/eml--to/verify this? stln/lst ngt--i/hv no/more time
please send email you allowed deregistration by thief!!!
r/u/sndg/the/eml? i/hv/no/time!!
Gaurav | Customer Service
I would like to inform you that, device can be deregistered from the device settings. That might be deregitsered the device from the settings. So Amazon don't allow to anyone to deregister the device or register the device. It can be deregistered through the settings.
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3:36 PMi hv no idea how they deregistern fact thief deregistered - r/u going to send verification email u--allowed/thief deregister---or/not?
Gaurav | Customer Service
Amazon don't allows to deregsiter the device.
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3:38 PMthey have allowed my device deregistered by thief tdy
thy gv me time as 11 stg --are/you/going send verification email?? they will nt--void device---because---they deregistered/it--tdy--0-fr/thief
they will nt void my device because it has been deregistered by thief 11/stg tdy --r/u sndg/me vewrificaTION/EMAIL---!!!IMMEDIATELY---STP/STLG--TIME!!!!
R/U SNDG/ME VERIFICATION TDYS THIEF DEREGISTRATION?
SERIAL NUMBER G001LV0411320RM6
ITS THE HD10 FIRE TBLET
EMAIL/VERIFICATION MILANAR90026@YAHOO.COM----STP SATEALG TIME ---YOU WILL PY FR--HRS STLN/TIME
Gaurav | Customer Service
As your device is stolen, then you need to contact to your local authorities.
G
3:45 PMYOU ND SEND ME EMAIL VERIF--R/U SNDG IT?
ARE YOU SNDG VERIFICATION YOU ALLOWED THIEF TDY DEREGISTER MY DVC?
Gaurav | Customer Service
We have not allowed theif to deregister the device.
G
3:46 PMI WAS NTFD BY CHAT IT IS DEREGISTERED AND THEY WILL NOT THEREFORE ALLOW ME TO VOID IT THE ONLY PERSON WHO CLD DEREGISTEWR 11/STG TDY IS THIEF AS STLN EARLY AM--R/U/SNDG/ME----DEREGISTRATION/BY/THIEF/VERIFICATION? --OR/SUPERVSR IMMED--U/KILLED HRS/MY TIME---I/AM SKNG MNY FR/THIS!!
Gaurav | Customer Service
As I have informed that the device was deregistered from the device settings. He didn't contact to Amazon to deregister the device.
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3:50 PMI DT CARE HOW HE DID THIS FROM SETTINGS --- YOU SEND ME EMAIL---VERIFYING--YOU ALLOWED---THIS/DONE---BY/THIEF --FROM SETTINGS--- MILANAR90026@YAHOO.COM
R/U SNDG THE/EML?
R/U SNDG EML OR KILLING MY/TM?
Gaurav | Customer Service
Which email are you reffering to ?
G
3:54 PMREGISTERED TO MILANARAKHMAN@gmail.com i prefer recieve email milanar90026@yahoo.com
r/u sndg the/eml?
Gaurav | Customer Service
Did you please contact to your local authorities?
G
3:55 PMi told the ambassadors security mltp times
r/u sndg eml--i/hv no/tm--fr smll tlk
?r/u sndg verification email
????stlg/time/agn
r/u/sndg/the/eml? if/nt--i/will/sue/u!!!!//incldg fr/stlg/time
r/u/sndg/the/eml/vrfctn?
u/will/find/lawsuit/wtng!!!!!
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